Question 1

How much does a new roof cost in the Twin Cities?

Accepted Answer

There's no honest single-number answer here — and anyone who gives you one without looking at your roof first is guessing. Cost depends on your roof's square footage, pitch, complexity, the materials you choose, and whether there's any decking damage underneath. What we can tell you: we'll give you a detailed, itemized estimate after our Honest Roof Evaluation — no vague ballparks, no pressure. You'll know exactly what you're paying for and why. We'll tell you if you don't need a roof. That's part of the evaluation too.

Question 2

Is a free inspection actually free?

Accepted Answer

Yes. No strings, no pressure, no invoice showing up in your mailbox afterward. We come out, take a real look, and tell you exactly what we see — including if we think you're fine and don't need any work done. Most roofers use the free inspection as a sales pitch. We use it to give you a straight answer.

Question 3

What affects the price of a roof replacement?

Accepted Answer

A few things move the number significantly: roof size and slope, the Owens Corning shingle line you select, number of layers being removed, condition of the decking underneath, and the complexity of your roof (valleys, dormers, skylights, pipe boots, etc.). We walk you through each line item so you understand what you're getting — not just what you're spending.

Question 4

What is the Prominent Honest Roof Evaluation?

Accepted Answer

It's a 3-step inspection designed to give you a real answer instead of a default sales pitch. Most roofers walk your yard and hand you a replacement quote. We actually look at your roof first. Step 1 — Full inspection: we get up there and look at everything. Step 2 — Honest assessment: repair, replace, or insurance? Step 3 — Clear recommendation: exactly what we'd do if it were our own house. Not every roof needs replacement. We'll tell you either way.

Question 5

How will I know what's happening during my project?

Accepted Answer

You'll get a timeline before work starts. You'll know when the crew is arriving. You'll hear from us mid-project. And you'll always know what's coming next — without having to call and ask. The biggest complaint homeowners have about contractors isn't bad work — it's silence after they sign. We flip that. You'll never have to chase us.

Question 6

How do you protect my property during installation?

Accepted Answer

Before we start, we protect landscaping, cover sensitive areas around the home, and set up staging to keep the work zone contained. When we're done, we do a thorough cleanup — including a magnetic sweep of your driveway and yard for any stray nails or metal debris. We treat your home like you're watching. Because the standard doesn't change when no one's looking.

Question 7

Why does Prominent use Owens Corning products?

Accepted Answer

We're an Owens Corning Preferred Contractor — which means we've met their standards for installation quality, customer service, and business practices. We use Owens Corning because Minnesota winters are not forgiving, and their products are built for exactly this kind of punishment. We've seen what holds up and what doesn't out here. Owens Corning holds up.

Question 8

What Owens Corning shingle lines do you install?

Accepted Answer

We install across the full Owens Corning lineup — from the Duration series (their flagship architectural shingle with a lifetime limited warranty) to TruDefinition and Berkshire Collection premium options. Each line has different aesthetics, impact resistance ratings, and warranty tiers. During your evaluation we'll walk through which lines make sense for your home, your budget, and how long you plan to stay in the house.

Question 9

What warranties come with Owens Corning products?

Accepted Answer

Owens Corning offers a Lifetime Limited Warranty on their Duration shingles — covering manufacturing defects for as long as you own the home. As a Preferred Contractor, we can unlock their System Protection Limited Warranty, which covers the full roofing system (not just the shingles) and includes a workmanship component. We'll explain the exact coverage that applies to your project before anything is signed.

Question 10

Can I see color and style options before deciding?

Accepted Answer

Yes. Owens Corning has a wide range of colors and profiles — from classic charcoal and weathered wood tones to more distinctive options. We bring samples and can also point you to their online visualizer so you can see how different shingles look on a home similar to yours. You'll feel good about what you picked, not just what was available.

Question 11

Do you help with insurance claims?

Accepted Answer

Yes — and this is one of the things we do differently. We walk with you through the entire process, from the first call to the settled check. We know what adjusters look for, we document damage correctly, and we advocate for your claim — not the insurance company's. Most homeowners leave storm damage money on the table. We make sure you don't.

Question 12

What does the claims process look like with Prominent?

Accepted Answer

We start with an inspection to document what's there. If the damage warrants a claim, we help you file it and prepare for the adjuster visit — including being there when the adjuster walks the roof if you want us present. Once the claim is approved, we review the scope with you, confirm what's covered, and schedule your project. You'll know where things stand at every step. No surprises, no silence.

Question 13

What if my insurance company offers less than the actual repair cost?

Accepted Answer

Insurance companies don't always get it right the first time — and underpayment is more common than most homeowners realize. We'll review what they've approved, identify anything that was missed or undervalued, and help you pursue a supplemental claim if warranted. We're on your side on this — not the insurance company's.

Question 14

How do I know if my roof has hail or wind damage?

Accepted Answer

A lot of storm damage isn't obvious from the ground — which is exactly how insurers prefer it. After a hailstorm, look for granules in your gutters or around your downspouts (they look like coarse dark sand), dents on metal vents or flashing, and any lifted or missing shingles. The safest answer is to have us take a look. We'll tell you what's there — including if there's nothing that warrants a claim.

Question 15

How long do I have to file a storm damage claim in Minnesota?

Accepted Answer

Most homeowner policies in Minnesota require you to file within one year of the storm event, though the specific window varies by policy and carrier. Don't wait too long — the longer you wait, the harder it is to tie damage to a specific storm, and the harder adjusters will push back. If you're not sure whether it's worth filing, we'll give you a straight answer after the inspection — no pressure either way.

Question 16

How long does a roof replacement take?

Accepted Answer

Most residential roof replacements in the Twin Cities take one to two days. Larger or more complex roofs can run a day or two longer. Weather is always a factor — we won't start a project if conditions aren't right to finish it cleanly. You'll have a clear timeline before work starts. And you'll hear from us if anything changes, before you have to ask.

Question 17

When is the best time of year to replace a roof in Minnesota?

Accepted Answer

Late spring through fall is the most common window — temperatures above 40°F allow shingles to seal and set properly. That said, we also install in winter when conditions allow. Owens Corning shingles can be installed in colder temps with the right technique. If you have storm damage, don't wait for perfect weather to get an inspection. Temporary protection can buy time while we work through your claim.

Question 18

How do I know if I need a repair or a full replacement?

Accepted Answer

A repair makes sense for isolated issues — a few missing shingles, a flashing problem, a small leak with a single clear cause. A replacement makes more sense when the roof is 15–20+ years old, damage is widespread, or you're looking at multiple repairs that are adding up. We'll give you a clear recommendation after the inspection — including which one actually makes sense for your situation, not just which one costs more. We'll tell you if you don't need a roof. That's not a sales tactic — it's just how we work.

Question 19

My roof is leaking. Do I need to replace the whole thing?

Accepted Answer

Not necessarily. Leaks often come from specific failure points — pipe boots, flashing around chimneys or skylights, valleys, or a small section of damaged shingles — that can be repaired without touching the rest of the roof. We'll find the source, show you what we're seeing, and give you an honest answer on what it actually takes to fix it.

Straight answers. No runaround.

COST & ESTIMATES

OUR PROCESS

OWENS CORNING MATERIALS

INSURANCE & CLAIMS

STORM DAMAGE

TIMELINES

REPAIR VS. REPLACE

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